These Terms govern your use of ShipMyParcels services operated by AeroShip Global OÜ (registry code 17395178, VAT EE102936441, Narva mnt 5, 10117 Tallinn, Estonia) (“ShipMyParcels”, “we”, “us”). By booking a shipment you agree to these Terms.
1. Services
We offer parcel shipping services from Europe to India via our own line and carrier partners including FedEx. Available services and prices are shown on the quote comparison page.
2. Booking & payment
All prices are shown in EUR. As AeroShip Global OÜ is established in Estonia, VAT is charged at 0% (reverse charge) for customers outside Estonia; Estonian VAT applies only to customers located in Estonia and is included in the displayed price. Payment is processed via Revolut Merchant. Booking is confirmed only after payment is captured and our webhook records the payment as COMPLETED.
3. DDP & duties
“No hidden destination charges” applies only to eligible all-inclusive DDP services within value thresholds. Courier services and customs-cleared shipments may be subject to duties, taxes, customs inspections, restricted goods decisions, storage, remote area or regulatory charges depending on service terms.
4. Prohibited & restricted goods
You must not ship items on our Prohibited Items list. Shipments containing restricted items may be seized, destroyed or returned at your cost.
5. Insurance & liability
Carrier liability is included on all services. Optional declared-value cover can be requested before pickup via our support team. Our maximum liability without declared-value cover is limited per the service terms and the applicable international conventions.
6. Customs declarations
You are responsible for accurate customs declarations. Under-declaration is illegal, delays clearance and may result in penalties.
7. Cancellation & refunds
See our Refund Policy for cancellation, refund and re-scheduling rules.
8. Governing law
These Terms are governed by the laws of the Republic of Estonia. Disputes shall be settled in the competent courts of AeroShip Global OÜ’s registered seat in Tallinn, Estonia.